A Game Changer for Two Countries: senangPay’s Partnership with DOKU

In the ever-evolving world of digital payments, staying ahead of the competition requires strong alliances. Therefore, we’re excited to further develop the partnership that has been established between senangPay and DOKU, strengthening the cooperation between two recognised names in the payment gateway industry.

With this collaboration, we’re aiming to redefine how businesses and customers handle online transactions across the region. Read on to explore insights into this collaboration between two payment powerhouses in the region.

To understand the potential impact and benefits that this partnership could bring, here is a brief introduction to each company:

senangPay: Malaysia’s home-grown payment gateway.

senangPay was founded with a mission to simplify online payments for SMEs. Now, senangPay has grown to become one of Malaysia’s most reliable payment gateways, now serving both smaller businesses as well as larger enterprises.

Known for its lightning-quick onboarding, reliable service and superior support, it empowers businesses of all sizes to manage payments with ease. Whether it’s for credit or debit cards, internet banking (FPX), or e-wallet payments, senangPay ensures that every transaction is fast, smooth and secure.

DOKU: A payment platform with the widest product range in Indonesia.

DOKU, Indonesia's first payment gateway, streamlines and secures businesses' online and offline transactions. DOKU has been at the forefront of Indonesia’s digital payment landscape for years. As the leading payment gateway in the country, together with senangPay, they serve over 160,000 merchants across Malaysia and Indonesia, offering comprehensive payment solutions ranging from e-wallets to credit card processing.

DOKU’s expertise in creating flexible, scalable payment solutions has made it a trusted partner for businesses across multiple industries. 

The senangPay-DOKU partnership.

On July 2022, senangPay was acquired by DOKU, marking a new chapter in our journeys. This marks the beginning of DOKU’s overseas expansion in the payment industry. This acquisition was a strategic move to merge the strengths of both companies, establishing a robust and more advanced payment ecosystem across Malaysia and Indonesia.

This move represents a crucial step for the internal growth and external expansion of both senangPay and DOKU. By bridging the gap between these two key markets, the partnership paves the way for mutual benefits, bringing greater convenience to merchants and consumers alike.

Why is this relevant?

The partnership between senangPay and DOKU will bring multiple benefits for merchants within Malaysia and Indonesia, including:

• Enhanced payment solutions: 

  The integration of senangPay’s local expertise and DOKU’s continuously innovative technology means businesses can enjoy more streamlined and efficient payment processing in addition to the latest payment services.

• Cross-border growth opportunities: 

  The partnership opens up new avenues for businesses to expand their reach across Malaysia and Indonesia, allowing merchants to tap into two dynamic markets with ease, with the potential to expand to other markets within the ASEAN region in the future.

• Innovative features and services: 

  Combining the technical strengths of both platforms means faster, more secure transactions. This also results in the formation of new features that cater to the specific needs of businesses in both countries.

So, what’s in it for you?

This partnership between senangPay and DOKU marks an exciting step forward for payment gateways in Southeast Asia. By leveraging each other's strengths, we’re confident that businesses will find new opportunities to grow and succeed, with payment solutions that are seamless, secure and scalable.

As we continue to enhance our services, stay tuned for more updates on how this collaboration will bring innovative features and benefits to you. Together, senangPay and DOKU are here to make digital payments smoother, more efficient and more accessible than ever no matter what your business offers.